Dropbox’s chief customer officer, Eric Cox, is set to step down, according to documents filed with the SEC on Friday. Cox will maintain his current role for a “limited period” to assist in the transition with each submission and will continue as a “non-enforceable” employee until mid-August.
The filing did not mention who would replace Cox.
Cox joined Dropbox from Vimeo in November 2023. There he was a COO who oversaw sales, customer success, data, strategy and operations. Prior to that, Cox spent 19 years in various roles at Adobe. This included Digital Media Go-To-Market Sales Lead for the Americas and Business’s Vice President of Digital Media.
In a statement, a Dropbox spokesperson told TechCrunch that Cox had resigned “to spend more time with his family.”
“In his time here (Eric) brought together all the organizations for clients, built a bench of talented veterans, and worked tirelessly to build a foundation for future success,” the spokesman said. “We are grateful that he can continue for the next few months to ensure continuity until a new senior rental is installed.”
Dropbox has been doing roughly lately. The company reported both net profit and revenue in the most recent quarter exceeded analyst estimates, but revenue growth slowed, with forecasts for this quarter below Wall Street’s forecast. Dropbox inventory has been down approximately 8% since the start of the year.
As part of an aggressive turnaround plan, Dropbox said last October it would fire 20% of its staff, or about 528 people.
Cloud storage companies are increasingly considering AI technology to drive revenue. Recently, it has extended its AI-powered smart organizations and search tool Dropbox Dash with enterprise-focused features including data governance control.
Updated 10:30am Pacific: Added a statement from a Dropbox spokesman.